Scalartis Privacy Policy — Effective September 2026
1. Introduction
This Privacy Policy explains how Scalartis ("we", "us", "our") collects, uses, and protects your personal information when you play the Trive catch game, including at live events and online. By entering your details to play, you agree to the practices described in this policy.
2. Information We Collect
When you choose to enter to play, we collect the name and email address you provide, whether you'd like to receive marketing communications, and the scores from the rounds you play. We also ask for your age, gender, and location, but these are optional and only used as described below. If you play without entering your details, we only ever store an anonymous score with nothing that identifies you.
3. How We Use Your Information
We use your name and email to determine and contact you about any gift you may be eligible for based on your best game score. If you've opted in to marketing, we may also use your email to send you news and offers about Trive and Scalartis. Where you've provided them, we use age, gender, and location in aggregate to better understand who attends our events and to improve future ones — not to profile or individually target you beyond the marketing communications you've opted into. We do not use your information to make any automated decision that has a legal or similarly significant effect on you.
4. How We Share Your Information
We do not sell your personal information. We may share it with service providers who help us operate this game and fulfill gifts on our behalf, each bound by confidentiality obligations, or disclose it if required by law. We do not share your information with third parties for their own independent marketing purposes.
5. Data Storage and Security
Your information is stored securely on servers operated by or on behalf of Scalartis, with access limited to those who need it to run this game and fulfill gifts. We take reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.
6. Data Retention
We keep your information for as long as needed to fulfill the gift you're eligible for and, if you've opted in, for as long as you remain subscribed to marketing communications. You can ask us to delete your information at any time — see Section 9.
7. Marketing Communications
We only email you marketing communications if you've ticked the opt-in box when entering to play. You can unsubscribe at any time using the link in any marketing email we send, or by contacting us directly.
8. Children's Privacy
This game is not directed at children, and we do not knowingly collect personal information from children.
9. Your Rights
Depending on where you're located, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, or to object to or restrict certain uses of it. To exercise any of these rights, reach out to us via Contact Us.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date.
11. Contact Us
If you have any questions about this policy or how we handle your information, reach out to us via Contact Us.